Deploying Service Level Agreement Configurations to Smart Contract Equivalents

In Pledger, a dedicated and deployed core component, the SLASC Bridge, is connecting and representing the SLA contractual terms on blockchain equivalents. Through the use of smart contracts, which are mainly software modules that are packaged and executed at pre-defined points in time, the one-to-one representation of the configured SLA intelligence into smart contract equivalents is accomplished. Particularly in SLASC Bridge, the descriptions of its methods and functions define the association between SLAs and smart contracts, and describe the blockchain counterparts. In order to deliver these blockchain equivalents on the ledger, SLASC Bridge inherits the contractual terms logic from the Pledger core platform.

SLASC Bridge integrates with dedicated SLA applications that eventually contain their corresponding business logic. Each event that activates a particular DApp on the chain runs the associated smart contract process, manages the associated data on the ledger, and, if necessary, returns the requisite response. Interoperability between the potential structural entities is necessary in order to provide the business intelligence of SLA contractual terms into the corresponding blockchain equivalents. The SLASC Bridge capabilities and formulation in particular strive to match its reliant interactions with the established components outside of the blockchain. As a result, in terms of SLA configurations, the deployed interoperability framework is mostly set up on the SLASC Bridge. The primary entry point for the depicted SLA terms on the ledger is the SLASC Bridge, which is deployed as an architectural layer.

Figure 2: SLASC Bridge main objectives

Furthermore, regarding SLA configuration on the ledger and how SLA parameters and violations are stored and managed on the blockchain, the SLASC Bridge component serves two key objectives. The first one is the SLA to smart contract process that results in the development of the Contractual Terms Equivalents. In particular, a defined SLA configuration is converted into the equivalent smart contract structure, which includes and specifies the business intelligence on chain, i.e. the contractual terms and behavior of the SLA configuration on the blockchain. The second goal is the management of the related SLA violations on the chain. SLA violation handling ensures that on a breach event of the promised SLA services, a dedicated compensation system on the ledger is activated, and the violated contractual terms of an SLA configuration are tracked on the chain in accordance with their smart contract equivalent.

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